If your PlayStation gift card pin is scratched off, the best way to recover it is to contact PlayStation customer care at 1-800-345-7669 and report your problem to any representative from the store and they would be happy to help you get a replacement or retrieve your PIN.
A PlayStation gift card is used to buy content from the PlayStation shop and it is a convenient way to pay for things in the store. PlayStation is a leading provider of some of the best video games in the world today and it has enjoyed patronage from people from around the world. With the launch of the PlayStation gift card, it has become easy for people to buy stuff from the store.
However, some users have raised concerns over the use of the PlayStation gift card. These users complain of scratching off portions of the PlayStation gift card PIN. It is a known fact that the potential of a gift card to pay for stuff online or in-store depends on the provision of certain codes and numbers on the gift card. The gift card PIN is an important part of any gift card and without it, you cannot make use of the card.
Unfortunately, no matter how much your PlayStation gift card is worth, if you have scratched off the PIN, you will not be able to use it unless you find a way to get a replacement or recover it. In this article on PlayStation gift card PIN scratched off, I will show you how to recover your PlayStation gift card if you mistakenly scratch off a part of the entire PIN.
How to Recover Scratched Off Play Station Gift Card pin
There are two known ways through which you can recover your PlayStation gift card if you scratch off the PIN. These ways include:
- Through the PlayStation customer care
- Returning the card to the PlayStation physical outlet
- Guessing the scratched-off digit
Through the Play Station Customer Care
You can recover your PlayStation gift card PIN scratched off by contacting PlayStation customer care. The following steps will help you recover your PlayStation gift card PIN scratched off through PlayStation customer care:
- Log on to https://www.playstation.com/en-us/support/contact-us/
- You will be asked to provide a description of the date of purchase
- Next, you will need to provide details of the retailer you bought the PlayStation gift card
- Depending on the damage, you may also be asked to provide proof of purchase and pictures of both sides of the voucher.
- When you provide the above, PlayStation customer care will verify the authenticity of your claim and give you a replacement
- Alternatively, since they have a database for all their gift cards, they can tell you the portion of the gift card that was scratched off.
Contacting PlayStation customer care is the quickest method to recover scratched-off portions of your gift card PIN. It has a 99% success rate and I advise that you use this method immediately if you encounter this issue. In addition, you must be logged in to your PlayStation store account to be able to contact customer care and lodge a complaint.
Returning the Card to The Physical Outlet
The second method to take when your PlayStation gift card PIN is scratched off is to return it to the physical outlet where you bought it from. You should be able to get a replacement from the store if they can verify that you truly scratched off the PIN. However, some stores may not offer you a replacement or provide a new gift card.
While it is uncertain whether you can get a new gift card by returning the PlayStation gift card whose PIN has been scratched off to the physical store, it is worth trying. You should consider it if the store is large. Smaller retail stores may not be interested in taking back your card and exchanging it for a new one.
Guessing the Scratched-Off Portion
You can guess the portion of the PlayStation gift card if you scratched off a digit from the 12-digit code on the card. There is no limit to how many wrong trials you can attempt when you use the PlayStation gift card to shop. If you have a PlayStation gift card and only one digit from the PIN is scratched off, try guessing from 0 to 9 to get the missing number.
This method is tentative and only a possibility when you scratch off a number from the 12-digit code from your PlayStation gift card. You can start by adding 0 to the 11 remaining digits and if it does not work, proceed to 1, then 2, until you get to number 9.
Away from how to recover the PlayStation gift card PIN scratched off, let’s discuss other pertinent details as regards the use of the PlayStation gift card.
What to Do If You Scratch Off the Code on A Ps4 Gift Card?
When you scratch off the code on a PS4 gift card, there are two things I will suggest you do. The first is to contact PlayStation customer care and lodge a complaint. They will require some validation and proof which will help them verify the authenticity of your claim.
The second step to take is to contact the local store you bought the gift card from to get a replacement.
Scratching off a PS4 gift card requires carefulness and caution. It is easy to scratch off portions of the gift card PIN if you are not careful enough. Fortunately, once you can prove that you really scratched off the gift card PIN, PlayStation customer care should provide you with a replacement.
Where Is the 12-Digit Voucher Code Ps4 Gift Card?
The 12-digit voucher code in a PS4 gift card is at the back of the voucher. It is used to activate the PS4 game console and to shop for things in the PlayStation store. You will find the 12-digit voucher code concealed under a silvery panel which you are supposed to scratch off.
How Many Digits Are on A Play Station Gift Card?
There are 12 digits on a PlayStation gift card. This 12-digit code is usually concealed under a silvery panel, which can only be revealed when the panel is scratched off. You may scratch off the silvery panel and not find a 12-digit code, but a 10-digit code. If you get a 10-digit code, what you have is not a gift card but a discount code.
A PlayStation gift card differs from the PlayStation discount code. When you have a discount code, it can only be used in your PlayStation shopping cart, which means you cannot use the discount code unless you’re shopping online.
Frequently Asked Questions
What Happens if You Scratch the Code Off a Play Station Gift Card?
If you scratch off the code on a PlayStation gift card, you can recover it by lodging a complaint to PlayStation customer care through the PlayStation website. You will be asked to provide certain details, such as a description of the date of purchase and the retailer you bought the card from. In addition, you may be asked to provide proof of purchase and pictures of the front and back of the card.
Where Is the 12-Digit Voucher Code Ps4?
The 12-digit voucher code on a PS4 gift card is at the back of the gift card. It is concealed under a silvery panel and you have to scratch off the panel to reveal the code. If you purchased the voucher digitally, maybe through Amazon, the 12-digit voucher code will be in the email you received when the voucher was sent to you.
What Do I Do if My Play Station Gift Card doesn’t Work?
If your PlayStation gift card does not work, there are a couple of things you should do, which include:
- Check that the gift card PIN is entered correctly
- Confirm if the gift card has not expired because PlayStation gift cards often have expiration dates
- Last, confirm if the voucher code you are using is the same for the region as your account.
Do Play Station Store Gift Cards expire?
Yes. Some PlayStation gift cards come with expiration dates. For you to redeem and use them, you will have to do so within the days before the stipulated expiry date.
Final Thoughts
PlayStation gift card PIN scratched off is a common problem among PlayStation users. If you have encountered this problem, you do not have to fret.
Contacting PlayStation customer care or returning the gift card to the retailer you bought it from are the best ways to recover a PlayStation gift card PIN scratched off. If you only scratched off a digit from the PIN, then you can guess the number from 0 to 9.
Whichever way you choose, you will resolve your PlayStation gift card PIN issues and enjoy the services that are available.