How To Fix Samsung TV That Won’t Turn Off – In 7 Quick and Easy Steps [Video]

Samsung makes some of the best TVs in the market, but if your Samsung TV won’t turn off, you had better learn how to fix Samsung TV that won’t turn off until you can find a more permanent solution.

Watch Video on How to Fix Samsung TV That Won’t Turn Off.

The tech giant is famous for several reasons, as they are well known for manufacturing electronics and smart devices.

The company started making Televisions in 2006 and went on to be named the world’s second-largest technology company in 2019, with assembly plants present in 74 countries around the world.

For these reasons and many more, Samsung and its many devices have become a household name, with many people choosing its OLED TVs because they offer a better picture quality than other kinds of TVs in the market.

Yet, like every piece of machine, it is only natural that these devices would get faulty with time, and with Samsung’s popularity comes multiple entries of people looking for how to fix Samsung TV that won’t turn off.

We intend to provide this answer in this guide and discuss other matters relating to Samsung and Smart TVs, including the advantages of using these types of TVs.

How to Fix Samsung TV That Won’t Turn Off

How To Fix Samsung TV That Won’t Turn Off
How To Fix Samsung TV That Won’t Turn Off

If your Samsung TV won’t turn off, then there is probably an issue with the remote control, and the most common issues with TV remote controls are dead batteries.

So, your first point of action when looking for how to fix Samsung TV that won’t turn off is to replace the dead batteries with new ones. Next, you can check for any stuck buttons or give the TV a soft reset by powering off directly using the OFF button, unplugging from the wall socket, and leaving to rest for 60 seconds.

Follow our step-by-step guide below to see how you can get this done from start to finish.

Step 1: Change Batteries

When you keep pressing your remote to turn off the TV, but the TV doesn’t respond to this command, dead batteries are most likely culprits.

Batteries work like all mechanical items and tend to die after a long period of usage, and if you know that you haven’t changed the batteries in a while, this might be the perfect time to do so.

However, if you have only recently changed the batteries, they may be misaligned inside. Opening the battery lid on the remote control and realigning the batteries should get them working properly again.

If you are changing them, be sure to buy the exact size and possibly the same brand as the old ones.

Step 2: Check for stuck buttons.

Once you have changed the dead batteries is realigned recently changed ones, the next step is to scrutinize the remote to see if there are any stuck buttons.

In most cases, when the remote falls, there are chances that some buttons may get stuck and could need to be pulled out to function properly.

Pull any stuck buttons out carefully to avoid potential damage if you find any stuck buttons. If there are no stuck buttons, then you can proceed to the next step.

Step 3: Check for obstruction.

An obstruction could be any household item standing between the TV and the remote control, and while they are easy to be dismissed as non-consequential, they can often be the reason why the IR signal from the remote doesn’t reach the TV.

Check to ensure there is nothing near the TV receiver that could be blocking the signal. This is why it is always advisable to set your TV where nothing can stand in its way.

Step 4: Confirm that the remote is not faulty.

You can also try out the remote to ensure it is working correctly even before trying it on the TV. Simply open the camera app on your smartphone and point the IR blaster on the remote towards it to get this done.

If the remote is working at optimal conditions, you should see a red dot on your phone screen, and this would not happen if the remote had a fault.

Running this test will help you rightly blame the remote control and not the TV.

If the remote is faulty, you can use the power button on the TV until you have fixed the remote or replaced it with a new one.

However, if the red light appears on your phone screen, then you are free to proceed to the next step.

Step 5: Pair the remote with the TV

Sometimes, after fixing the remote or changing batteries, you may need to first pair the remote manually with the TV before they can become compatible again.

To do this, hold down the “Return” and “Extra” buttons simultaneously on the remote control while pointing it at the TV while it is turned on.

This will open a pairing menu on the TV screen, and you can follow the instructions until the pairing is complete.

Step 6: Turn off the TV with the remote

Once the pairing is complete, use the remote to exit the pairing screen and once you have exited, turn off the TV using the remote.

This is to check to ensure that you can now turn off your Samsung TV with the remote control. However, if this doesn’t work, you can try one last trick.

Step 7: Force the TV off

If, after all the previous steps, the TV still doesn’t turn off through the remote, you can force the TV off and then try another trick while it is turned off.

First, use the power button on the TV to try to force it off. It is important to note that there are instances where this might not work.

And if it doesn’t work, unplug the power cord from the wall socket to force it off before performing a TV power reset.

Once you have disconnected everything from the wall socket, hold down the power button on the TV for about 60 seconds, then release.

Allow sitting for another 60 seconds before plugging everything back the way it was. Then use the remote to power the TV on, which should work correctly.

How Do I Turn Off My Samsung Smart TV Without Remote?

How To Fix Samsung TV That Won’t Turn Off
How To Fix Samsung TV That Won’t Turn Off

Aside from searching for solutions on how to fix Samsung TV that won’t turn off, another problem that most Samsung TV owners would like a fix for is how to turn off their TV without using a remote.

The reasons for this are numerous; it could be because the remote control went missing and can’t be found, or the batteries are dead and haven’t been replaced yet, or the remote is just generally faulty.

Any of these reasons can make you want to find out how to turn off your Samsung smart TV without a remote.

You can turn off your smart TV without a remote by using the TV controller located behind the TV, in the middle, or on either side of the TV.

Generally, the controller is usually found near the red power indicator that stays on when the TV is plugged in but powered off.

Samsung thought to make this feature available for their customers because of the many instances and unfortunate circumstances that may befall the remote control.

To turn off the TV without remote control, simply locate the power button amongst the controllers on the TV and press it down for a few seconds.

Press that button a second time will see the TV turn on immediately. However, using the controllers this way may only allow limited functionality as it does not serve every purpose.

Also, you may need to quickly fix or replace your remote control as the TV controller isn’t designed for repeated and prolonged-term usage. Using it for too long may affect the longevity of your smart TV.

What Would Cause A Samsung TV Not To Turn On?

How To Fix Samsung TV That Won’t Turn Off
How To Fix Samsung TV That Won’t Turn Off

Now that we have seen how to fix Samsung TV that won’t turn off let us understand some of the many reasons why a TV might refuse to turn on.

There are so many reasons why a Samsung TV may refuse to turn on, and this could include a bad or faulty power supply, a glitch in the HDMI connection, a failed surge protector, or an incorrect source.

When you find out that the red light on your TV is on or keeps blinking yet the TV won’t turn on, you may need to check the power source as this could be an indication of a destructive or faulty power source.

First, check to ensure that everything is plugged in properly. Once you do that, hold the power button on the TV for about 15 seconds, then release. Next, press it once to turn on the TV.

If the situation remains the same and the red light stays on or continues to blink while the TV remains blank, it could be time to call your Samsung Care+ and take the TV in for repairs.

If your TV has a warranty, this should cover the cost of repairing the circuit board. However, without a warranty, it would require about $300 to get this fixed.

The other reasons why your TV might not come on are simpler to understand and easier to fix. For instance, it could be that the HDMI cord connecting a game console to the TV may be preventing the TV from turning on.

This often happens when you shut off the game console directly without unplugging the HDMI or changing the input source. In this case, the HDMI may prevent the TV from powering on.

So if you have your game console connected via an HDMI cord, then this might be the first place to look if you see your TV not coming on.

Another course could be that the surge protector has blown out. This often occurs when there is an unusual power surge that could overwhelm the protector and cause it to blow out. Turning the TV on, in this case, won’t work because it would not be getting any power.

If you use a surge protector, first unplug the TV from it and plug directly into the power outlet, then turn it on to see if it’s the surge protector that has gone bad.

Finally, your Samsung TV may not come on if you select the wrong source. Most smart TVs allow multiple sources, and it is not uncommon to find people picking the wrong source. For instance, connecting a game console through an HDMI and selecting a different source instead of HDMI will cause the TV to appear blank.

What Are The Pros of A Smart TV?

How To Fix Samsung TV That Won’t Turn Off
How To Fix Samsung TV That Won’t Turn Off

So now that we understand everything from what could make your TV refuse to power on to how to fix Samsung TV that won’t turn off, let us now consider the many advantages of using a smart TV.

The primary advantage of a smart TV is that it gives you access to several options, including TV programs, movies, and even music, without the need to connect to an antenna or pay for a cable/satellite subscription.

You can connect to programs or connect to the internet using your smart TV to browse the web, play games, watch content, or stream and listen to music.

A smart TV basically works like and can function as a computer, especially since you can do all the above plus access several compatible contents that you have stored on your computer, mobile device, or any other storage medium.

Other additional pros include how slim and light these devices are and how easy to use most smart TVs are.

Picture quality is also known as one of the fascinating features of smart TV. Yet one major benefit that has many TV lovers now opting for the smart option is the ability to share your screen with other devices, including TVs and smartphones or computers.


There are several issues that could bedevil a piece of technology such as a TV, but issues like TVs refusing to turn on or off shouldn’t be hard to resolve by yourself.

Our guide takes you through how to fix Samsung TV that won’t turn off or on and the causes.

However, if none of these solutions work for you in the end, you may want to contact Samsung’s Customer Care Helpline or any certified repairman near you.

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